Earthwind Companies Inc. (“ECI”) will not trade, sell, or disclose to any third party any form of customer identifiable information without the consent of the customer (except as required by subpoena, search warrant or other legal process or in the case where failure to disclose information will lead to imminent harm to the customer or others). This includes information derived from registration, subscription, and use of the ECI service. Collection / Use of Information ECI shall collect and use customer identifiable information for billing, provisioning of service, to solve problems associated with service, and to inform customers of new products or services that will better meet their needs.
ECI will use customer identifiable information to market products and services to the customer, but will not disclose or make available any customer identifiable information to any third parties seeking to market products. If a customer chooses not to participate in direct marketing of new products and services from ECI, that customer’s information will not be used for the purpose of marketing new products.
Security ECI has invested and deployed a wide variety of technology and security features to ensure the privacy of customer information on its network. In addition, ECI has implemented strict operations guidelines to ensure customer privacy is safeguarded at every level of its organization. ECI will continue to revise policies and implement additional security features as new technologies becomes available.
Communications ECI will not read, listen to or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using ECI services except as required to ensure proper operation of services or as otherwise authorized by law. Unlawful Activity ECI may use customer identifiable information to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of service or network integrity or otherwise violate ECI’s Service Level Agreement. Account Information ECI will do its best to honor requests from customers for account information, for example, name, address, company, or billing information.
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